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  Home     March 21, 2019  
Loan Servicing
Standard Loan Servicing
Specialty Loan Servicing
Mortgage Fund Administration
Foreclosure Coordination
General Fee Schedule
Reo Management
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Secured Investments
Borrower Contact & Options to Avoid Foreclosure

Loan payments can be made by calling FCI at (800) 931-2424 and ask for Customer Service, or dial extension 651, during normal business hours. There is a $18 processing fee for this service that will be added to the loan payment due. Payments may not show up in your account until the next business day, but will be applied and credited back to the day received based on Pacific Standard Time. 

Please have the following information ready: 

  • Loan Number 
  • Your Name and Address 
  • Bank Routing Number 
  • Bank Account Number 
  • Amount to pay (if different than your Regular Payment) 
  • Check Number you wish to use. Remember to mark this Check in your book as VOID. 

Below is an illustration showing where to find the requested numbers on your check. 

To view your borrower account please click here.