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To get started with any of our services, go to the correct form and corresponding instructions. Once you have read the instructions and completed the form, send in a complete package with any required attachments and checks to the addresses at the bottom of this page.
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Use this checklist as a guide to put together a complete Loan Servicing Package for submission. Read each item carefully and include this form in the complete package sent in. Remember, we can only accept and set up loans that come in as one complete package per loan (unless this is a bulk transfer using our Loan Board Template).
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This form is sent to the borrower by the current Servicer to transfer servicing on an existing loan. It is not needed to start servicing a new loan. Date and send the letter at least 15 days before the selected "Date of Transfer". Once you enter the "Date of Transfer" the other Date fields will auto fill in the rest of the form. Make the obvious changes in the active fields. Regardless of the Date of Transfer of Servicing in the RESPA letter, consider the loan transferred when it is sent to FCI. Any borrower payments received once the package has been sent to FCI must be endorsed and forwarded to FCI for processing. Note: this form is for informational purposes only; please contact your attorney prior to use.
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Effective May 20, 2009 when an existing loan secured by the principal dwelling of a consumer is purchased or assigned in full or part, the new Investor/Lender (Creditor) must notify the borrower of the transfer of ownership within 30 days. Use this checklist to provide the information needed for FCI to send out the Truth-In-Lending Act Ownership Transfer Notice. We can only do this Notice for loans in our Loan Servicing system. Include a $25 processing fee when submitting the completely filled out checklist.
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This form is used to set up the automatic deposit (ACH) of funds for Note Rate/Sold Rate or Broker Servicing Fee from loan payments into a Broker or Investor/Lender's bank account. This form is not needed for an Investor whose banking information is included on the Loan Servicing Setup Form.
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Use this form to set up the optional program for the Borrower's loan payment to be electronically deducted from the Borrower's checking or savings account on the same day each month using the Federal Banking System's ACH feature. This popular payment method means there is no need to remember to write checks or mail anything. Borrowers who do not sign up for ACH payments will automatically get a Monthly Statement with Return Envelope to mail in their loan payment.
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This form is used for Foreclosure and Reconveyance purposes.
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To start a California foreclosure, excluding 1st position Owner Occupied properties, submit this completed form along with a copy of the Note, Deed, any Assignments, and any Modifications. Also include a Substitution of Trustee (Form 7), the CA Declaration of Beneficiary/Lender (Form 9), and the CA Declaration of Mortgage Servicer (Form 10, only if FCI is not servicing the Loan). A deposit is required to start a foreclosure. Call extension 282 for an estimate of total foreclosure costs and the deposit amount.
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The California Declaration of Beneficiary/Lender pursuant to California Civil Code 2923.5(b) or Section 2923.55(c), (Senate Bill SB 900 effective January 1, 2013) must be filled out and signed by the Beneficiary/Lender, or an authorized agent, and submitted with the Request to Start Foreclosure in CA. Do not submit this form if you are submitting a CA 1st position Owner Occupied note to Judicial Foreclosure coordination.
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The California Declaration of Mortgage Servicer pursuant to California Civil Code Section 2923.5(b) or Section 2923.55(c), (Senate Bill SB 900 effective January 1, 2013) must be filled out and signed by an authorized agent or employee of the Mortgage Servicer and submitted with the Request to Start Foreclosure in CA. A Lender who is self servicing (receiving borrower payments) is considered the Mortgage Servicer. Note: this form is not needed if FCI is already servicing the Loan. Do not submit this form if you are submitting a CA 1st position Owner Occupied note to Judicial Foreclosure coordination.
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Loans will be set up in Specialty Loan Servicing at the regular $95 month management fee. Forward copies of Trustee's/Sheriff's Deed Upon Sale, last Appraisal, and any Broker packages, property valuations or property inspections, Hazard and Liability Insurance related to this property. There is a $750 deposit due when the order is submitted.
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Brokers and Lender/Investors use this form to pay by charge card a onetime fee such as the Loan Setup and File Scrubbing Fee, or to cover reoccurring costs such as a monthly servicing fee. This form cannot be used by Borrowers to make loan payments.
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To get started with any of our services, go to the correct form and corresponding instructions. Once you have read the instructions and completed the form, send in a complete package with all forms, any required attachments, and checks. If checks are involved use mail or overnight only. If you email or fax the package, we will call for the Loan Setup and File Scrubbing Fee on a charge card. If you are an existing client, please send or email directly to your departmental contact.
Please mail or overnight your complete package to:
FCI Lender Services, Inc.
8180 East Kaiser Blvd.
Anaheim Hills, CA 92808
new clients add: Attn. Start Service, existing clients add: Attn. Loan Servicing
If no checks are involved, please send your complete package to:
New Client Email: startservice@trustfci.com
Existing Client Email: loanservicing@trustfci.com
or Fax: (714) 282-2425 (note: Fax could have legibility issues)
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