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Loan Servicing: Outsourcing VS. In-House Cost/Income Comparison  

   
         
 

How to provide great service to your Borrowers and Investors and Make Money without buying software or hiring and training staff.

               
  YOUR MORTGAGE COMPANY  
  Number of Loans Under $600k 100 loans  
  Average Principal Balance $200,000  
  Total Loan Balance $20,000,000  
  10 Loans Over $600k $4,400,000  
  Average Number of Investors per Loan 1.5 investors per loan  
  Late Fees Received Annually $65,000  
               
FCI Standard Loan Servicing Fee
One time setup fee of $25 per loan. $15 servicing fee per month/investor, or 0.075% of UPB on loans over $600k ($37.50 @ $601k). 50% of late fee for collection work.
               
Simple services provided by Broker at loan origination
Send a Loss Payee notice to insurance company to cover Insurance Tracking. Pay LPS Tax Service $67 for Property Tax Tracking, or check public records annually. Record a Request for Notice of Foreclosure for any Senior Lien.
               
BROKER CHARGES NO SERVICING FEE: Provide professional service, give the maximum return to your investors
               
  COSTS: OUTSOURCING Year 1 Year 2+ PAID BY  
  One time setup fee $2,500 0 Borrower  
  Per investor servicing fee $16,200 $16,200 Investor  
  Loans over $600k fee $3,300 $3,300 Investor  
  50% of late fees for collection $32,500 $32,500 Borrower  
  Broker's cost to provide loan servicing to his clients $0 $0    
   
                 
  COSTS: IN-HOUSE SERVICING Year 1 Year 2+  PAID BY  
  Software, 3 modules $20,000 0 Broker  
  Software maintenance $1,800 $1,800 Broker  
  LS Personnel, computers, space  $50,000 $50,000 Broker  
  Liability Ins, Bond and DRE Audit $20,000 $20,000 Broker  
  Broker's cost to service loans  In-House $91,800 $71,800    
   
                 

BROKER CHARGES A SERVICING FEE*: Provide service, create a monthly income stream

               
  INCOME: OUTSOURCING Year 1 Year 2+    
  1% servicing fee charged to investor $200,000 $200,000 Broker uses FCI as Sub Servicer to do most of the work  
  Other 50% of late fees $32,500 $32,500  
  Total Outsourcing servicing fees ($19,500) ($19,500)  
  Broker's net income $212,500 $212,500  
                 
  INCOME: IN-HOUSE SERVICING Year 1 Year 2+     
  1% servicing fee charged to investor $200,000 $200,000 Broker buys software, hires personnel, spends time servicing instead of lending  
  Late Fees $65,000 $65,000  
  Total In-House servicing costs ($91,000) ($71,000)  
  Broker's net income $174,000 $194,000  
                 

*) Brokers receive a servicing fee by either including a Servicing Addendum in the loan documents at origination stating that the Broker is charging X% servicing fee, or by Assigning the loan to an investor at a spread. For example the Note Rate is 12% and the Sold Rate (to the Investor) is 11%, creating a 1% servicing fee.